Customer Serice is currently unavailable via phone. Please email customerservice@hairfactory.com for assistance. Valentine Sale: 20% OFF your entire order! Click here for details.
Established first in New York in 1985 as a mail order catalog, Hair Factory is a small independent company, started by women, for women, with a very loyal customer base. The Hair Factory is committed to supplying only the highest quality 100% human hair. Our staff has been in the beauty business since the mid sixties and is well experienced with the industry for today's beauty conscious women. We know hair!
You will not find any synthetic or overly processed hair here. We believe that your purchase is an investment—and should last you more than a few weeks. We only offer the highest quality human hair weaves and wigs available on the market, paired with superior, personalized customer service that our loyal customers have come to expect from us for over 30 years.
If you are looking to have something custom made to match your color or texture, we’re happy to discuss this as well.
We select each and every product with you in mind. All our products are shipped with instructions for proper care and maintenance and come with a generous 15 day return policy. Have questions? We would love to talk with you! We can be reached Monday thru Friday, between the business hours of 9:00 am and 6:00 pm EST by calling 1-800-999-9328.
