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Customer Service and Shipping will be closed Thursday, July 18th and Friday, July 19th. Orders placed after 1pm EST on Wednesday July 17th will not Ship until Monday, July 22nd.

Contact Us

For questions or to place an order:

800.858.4437

Sales Associates are available by phone: Monday - Friday 9:00am to 6:00pm

Email Us

TheHairFactory@hairfactory.com

We're happy to answer questions or help you with returns. Please fill out the form below if you need assistance.